Stitch Fix is one of many clothing subscription services that are currently taking over the market, and when we say taking over, we truly mean it. Commercials, social media… Stitch Fix really is everywhere lately.
So, what is a clothing subscription service? There are generally two different forms of clothing subscription services, one that offers users to rent and return and one where you pick what you like from your box, keep what you want and return the rest. In the latter case, users are charged for the items that they choose to keep.
Stitch Fix is a service that allows users to pick the items they want to keep and return the rest, meaning they purchase what they want and send the rest back.
What Is Stitch Fix and What Does It Offer Consumers?
Stitch Fix was started by founder Katrina Lake while she was attending Harvard University in 2011. According to the site, she sipped the very first order out of her Cambridge apartment and had since exploded in popularity.
Those who are behind the clothing subscription service have three main goals:
- Help shoppers save time
- Help them look and feel their best
- Help them to evolve their personal style over time
Your personal stylist is there to make sure that you get items that are tailored to your tastes.
So how does this whole thing work? Users start by filling out their style profile. This is where you’ll answer a few different questions that will help guide they stylists as far as your personal taste, style, and ideal sizes. You will also tell them how much you are looking to spend.
Once your style profile is complete, you will be asked to pick the date that you’d like to receive your shipment. Instead of paying for all the items that your stylist picks for you up front, you’ll only pay a $20.00 styling fee. This fee will then be applied as a credit towards anything that you choose to keep from your shipment.
After you receive your shipment, you have three days to try on everything and decide what items you love and which items you want to send back. Stitch Fix stylist highly encourage you to try on the times and even play around with them by pairing them with items you already own to see what works and what doesn’t.
Once you have picked out what items you want to keep, you go to the website or the handy Stitch Fix app on your phone and select which items from the current shipment that you want to keep and tell them which items you are returning. At this point you will officially “check out,” and you will then be charged for any times you’ve chosen to keep. Moreover, remember that $20.00 styling fee? That will automatically be applied to your purchase.
A little side note for you, if you choose to keep the entire box, then you will get a 25% off discount.
As for the items you want to return, you simply put all the items you don’t want into the prepaid envelope provided to you and drop it into any United States Postal Service mailbox. Another perk of this service is that you get free shipping both ways.
Finally, don’t forget to give your stylists some feedback on the items you received so that they can help improve on the items that they send you in the future.
How Is Stitch Fix Different from Other Clothes Subscription Boxes?
So, what makes Stitch Fix different from the many other clothing subscription boxes out there?
One of the most notable differences is the fact that Stitch Fix does not require a membership fee or a monthly subscription. Many other clothing subscription boxes require a reoccurring fee of some sort to keep your account active.
Stitch Fix, however, believes that shoppers should focus on their needs and they are determined to make sure that they get the most out of their subscription and to do that, they allow shoppers to set their own budget and allows them to choose when they receive a shipment.
Another notable difference is the fact that this subscription is not only targeted towards women but men and children as well.
Stitch Fix Doesn’t Do Membership Fees: Pricing Options
As mentioned before, many clothing subscriptions require that users pay a certain amount per month as part of their membership. Stitch Fix doesn’t play that game.
So, what do they charge?
Let’s take a look, shall we?
Pay for What You Want
As a part of this service, stylist handpicks different options for the consumer that not only fit their personal style but as a way to help expand their style options. Many users find that they get items they would never personally pick out in store, which can be a good or a bad thing.
The great part of this is the fact that shoppers aren’t paying upfront for all these items. Instead, they get their shipment, get to try on everything in the box and keep only the things they really like. This means they are only charged for the items they truly love, not for a bunch of stuff they will have to return and get refunded for.
How Much Does the Clothing Cost?
So, if there is no set subscription fee, and shoppers are only paying for what they want, what are the prices that they can expect?
Stitch Fix states that their clothing and accessories cost, on average, between $20.000 and $600.00, with an average of $55.00 per piece. During the initial style profile set up, users are asked to set a budget that they feel comfortable with. This helps to ensure that items sent to them don’t push them out of their comfort zone as far as their budget goes.
$20.00 Styling Fee
Because shoppers pay for what they want after they receive their shipment, does that mean there are no upfront fees?
Users will have to pay a $20.00 styling fee before their box is shipped out. The good news is, this $20.00 fee is then applied as a credit towards anything you decide to keep after you’ve had a chance to try on everything.
What Do Consumers Think of Stitch Fix?
Stitch Fix is one of the hottest clothing subscription boxes currently on the market thanks to their ads on social media, the web and on television.
So besides being a big wig name in the industry, what do the consumers have to say about the company and its services?
Below we have compiled a detailed look at what fellow consumers had to say.
One of the most popular aspects of the Stitch Fix operation is the fact that it has no set monthly membership or subscription fee. The only price you pay upfront is the styling fee, and that is used as a credit towards anything you choose to purchase. That’s it. Even better, there is no obligation to purchase anything in the shipment you receive.
Try before you buy! This is something else that consumers absolutely love. The point of this service is to help shoppers expand their closets while staying within their style choices. Stylists send you five items, and you get to try everything on in the comfort of your own home. It takes so much of the pressure out of shopping because you don’t have to go out to the stores, stress over what may or may not be worth trying on and all that.
Finally, another amazing aspect of this service is the fact that shipping, returns, and exchanges come at no cost to the shopper. This helps take some of the risks out of this service for shoppers because they know their money is going to good use, not simply being wasted on the process of shipping and not getting what you want.
With every good aspect of any service, there is going to be a negative. Lucky for Stitch Fix, it seems that the pros well outweigh the cons, but that doesn’t mean we shouldn’t look at them.
One of the most frustrating aspects of this service is the short return window. Shoppers only have three days to try on and then ship off their unwanted items. While most users said they didn’t delay trying on their items, some found it frustrating that they really didn’t have enough time to think over what they wanted to keep or let go.
There are no flash sales or discount promotions to help shoppers save on their purchases. The only discount available is through their referral program. The prices of the items can vary quite a bit from box to box. Even though shoppers set their preferred budget, that doesn’t mean that they won’t get an item or two that is way out of their price range, which can be frustrating for those who fall in love with those pricey pieces.
How Does Stitch Fix Compare to Its Competitors?
Stitch Fix is simply one of many clothing subscription boxes out there, so of course, we need to see how they stack up against their competitors.
Through this service, shoppers receive a package specifically for them based on their style and preference. Each box consists of 2-3 times for your wardrobe, and you pay only around $60.00 per month for everything in the box. Users also can pause their shipments for up to three months. This service is targeted for men and women in the US and Canada.
Pricing Range: $50.00 - $60.00
Rating: 4.5/5 Stars
Frock Box is a monthly clothing and jewelry subscription box for women. Their goal is to provide women of every age, shape, and size with feel good about how they look. This business caters to women of Canada, and they promote, sell and purchase from numerous handmade jewelry and accessory vendor across the country.
Pricing Range: $29.95 - $69.90
Frank and Oak is a “destination for customers who want to live and dress well.” This company states that the couple “considered product designs with advice through immersive digital, in-store and content experiences,” in order to create a company that has “transcended” its role as a mere retailer and is redefining the shopping experience.
Pricing Range: $29.00 - $149.00
Our Final Thoughts on Stitch Fix
Now that we’ve looked at not only Stitch Fix, but some of their competitors, it’s clear to see that they are a quality company that offers consumers with plenty of options to work with their budget. A number of different factors let us to our final rating, including what consumers thought of the service, the flexibility of the program and the fact that there is no pressure to purchase anything from month to month. Because Stitch Fix is so flexible, they rank amongst one of the better clothing subscription boxes out there.
Our Final Rating: 4/5 Stars
Coupons and Deals for Stitch Fix Subscribers
Besides the free shipping and the $20.00 styling fee credit we’ve mentioned above, there are other ways to save.
First of all, there is the “Buy All” discount. This allows shoppers to purchase all items in their shipment for 25% off at the time of checkout. This is great for anyone who falls in love with their entire order.
Another way to save is by inviting your friends to sign up with your referral link. For each referral signup and initial shipment, you’ll receive a $25 credit.
Featured Image via Pixabay