Struggling with your skin lately? Then this subscription service might be a good fit for you.
Curology provides an alternative to both the drug-store dilemma of selecting a product you hope will be a good fit for you or seeking out a dermatologist for a costly skin-care service to remedy the problem.
What Makes Curology A Unique Company
It all comes down to customer service and customization.
They take great care in asking all about your skin condition, preferences, problems, and goals in their skin care questionnaire that is included in their free trial. Then their team of skin care specialists provide a high-level of customer service.
You can also send in your photos and ask them questions about your skin care solution that comes in the mail specifically tailored to you.
And the best part? The cost for this service is exceedingly reasonable at $$ per month.
What Comes With Your Subscription
How Curology Works With You to Fix Your Skin
So, like us, of course you want to know more. How does it work and what does the process look like?
The Skin Care Questionnaire
First, you’ll navigate to their website and select the “Start Your Free Trial” button. You’ll need to provide your email and a password before you can take their skin questionnaire (or you can log in through a Facebook account).
This questionnaire should take around 10 minutes to complete.
They’ll first want to make sure that their service is available in your state by checking your zip code. After that they’ll need to know your birthday.
If you’re between the ages of 13-18, you’ll need approval from your parent or guardian before you can complete the questionnaire. You’ll need to provide their first and last name, email address, and phone number. If you’re 18 or older, you’ll just move on to the next section of the questionnaire. But if you are younger than 13, you won’t be allowed to complete the questionnaire at all, because you are too young to be a customer.
Did you pass the age requirements? So now it’s onto the real stuff: asking about your skin. You’ll let them know which skin issues you’d like to target with their products:
Then they’ll want to know which areas on the body you’ve been struggling with when it comes to your skin:
Then it’s time to assess your skin type when it comes to dryness vs. oiliness:
This might feel awkward, but they’ll also want to know how many pimples you have had in the last week:
And they’ll want to know how diligently you’ve been protecting your skin against the sun’s rays with regular sunscreen application:
Now onto your medical history and information. First, they’ll ask you for your gender, but unfortunately, they only provide female and male as an option at this time. If you are intersex or transitioning, this may not be a simple question to answer.
If you selected female, they’ll want to know if you are pregnant, nursing, or neither. If you are pregnant, you will not be allowed to continue with ordering their service for the safety of your pregnancy. The same goes if you selected nursing– small amounts of their ingredients can be absorbed by a fetus or nursing baby, so they do not accept pregnant or nursing customers.
If you chose male, they’ll first ask you if are using a product with a non-prescription retinoid. If so, you’ll give them details about how it is affecting your skin.
They’ll also want to know if you’ve used any prescription topical treatments for acne or aging in the past. If so, you’ll be provided with a list of potential medications to select. Whichever options you select, they’ll want to know if you’re using them currently and what your experience was like with each one.
They’ll also ask if you’ve used any prescription pills to treat chronic acne, and if you chose female, are on any birth control methods that can affect the prevalence of acne. It’s also important for them to ask you feel those medications have affected your skin.
Be prepared for them to also ask about any other medications you are taking unrelated to your skin, as well as any food or medical allergies you have.
There’s also space at the end of the questionnaire to add any additional comments you feel would be important for your skin consultant at Curology to know about. This is a great opportunity to express any specific concerns about your skin that the questionnaire did not cover.
Ordering & Shipping
Once you’ve finished the questionnaire, you’ll be prompted to provide your mailing address and billing information. While you won’t be charged for the free trial, you will be charged a small fee of $4.95 for shipping your first box. Then you sit back and wait for your custom skin care to arrive!
After the first bottle, you will be charged $19.95 per month plus shipping. But you can cancel at any time, so there are no annoying contracts to deal with along the way.
However, not everyone is eligible for this service just yet. Here are the following states and territories that Curology does not ship to at this time:
While currently unavailable in these states and territories, Curology is working on becoming available to everyone. If your state is on their no-ship list, keep tabs on their state-by-state availability page to check for updates over time. They do not ship internationally or to APO or FPO addresses.
Using The Product
Curology recommends lightly using their topical cream once a day before bed. They have an entire support page to walk customers through the basics of using their product and additional questions.
Customers who sign up for the free trial (aka, every customer) will receive their small bottle size. After your free trial ends, you can either opt for the large bottle every 2 months or the small bottle every month. You can change plans whenever you’d like, but the shipping cost is obviously diminished by selecting the large bottle plan.
Coupons And Deals For Curology
The best Curology deal is their free trial offer that all new customers are eligible to receive.
Currently, their website does not have an option to include a promo or discount code in your order. Keep an eye out on popular online coupon websites like Honey for updates to this policy.
Public Perception Of Curology’s Company
The public perception of this product is positive. As the website claims, their products work for 88% of people who try their product and this claim is backed up by their survey of users. According to Curology, this data point is “based on survey responses collected from 432 Curology patients between 10/11/2016 and 11/08/2016, stating they saw noticeable results.”
While this seems like small sampling, it seems to be backed up by the sheer number of organically positive reviews on social media and other websites. They’re ranked highly by credible websites like Google.com, Facebook.com, and Reviews.io with hundreds of reviews.
On Facebook, they have an audience of 54 thousand people and an average of 4.7 out of 5 stars for their reviews.
They’re also popular on Instagram. One search for #curology renders 6300 related posts, and #curologyjourney generates 1752 posts. Their Instagram account, @curology, has 161 thousand followers. Their Instagram account showcases dramatic results and has informational content as well as links to helpful resources for customers and non-customers alike.
And the best part is that they have a policy of not using incentives to drive artificial reviews by online influencers, so you know that the reviews you’re seeing are authentic. And they only use publicly available reviews and testimonials in their own promotional materials, so your private conversations with your skin care specialist at Curology are not fodder for their next public social media post.
How Curology Compares To Other Brands And Services
So Curology has some obvious benefits for its customers. But how does it stand up to more traditional methods of acquiring skin care solutions? The two traditional methods that Curology goes head to head with are drug store skin care products and in-person dermatological care from a doctor.
Drug Store Skin Care Products
It’s obvious from looking at their website and huge number of testimonials that Curology is really onto something with their service. And a big reason for that is the lack of guesswork in buying your next bottle of skin cream.
If you go to the drug store looking for a skin care solution, it’s on you to select an option that might work for your skin, try it out, and potentially come back a few weeks later to try again. And whatever you choose might actually make your problems worse.
Curology saves that time, expense, and energy by having skin care experts work with you to select a customized product that is designed to help you and your specific needs. The drug store just can’t compete with that.
Dermatology Appointments & Procedures
Another way to get personalized skin care is by seeing your own dermatologist. But it’s usually not that easy.
It can often take weeks to get an appointment, at which point you might only have a few minutes to speak with your physician about your skin concerns. When you’re at the doctor, you’re on their schedule.
When you do decide to invest in skin care procedures at the dermatologist, you’re likely to see dramatic results at an equally dramatic cost. But Curology isn’t trying to compete with the lasers and peels that dermatologists can offer, but the prescription solutions they can provide.
If your dermatologist determines that certain medications and topicals are appropriate for your skin, you’ll need to revisit your pharmacy or buy the products directly from your doctor on a recurring basis, which is not exactly convenient. And it can also be costly.
Curology realized the inherent problems with drug store solutions and the traditional doctor’s visit, which is what prompted them to start this company in 2014. And they’ve quickly gained fans and customers alike.
What We Think Of Curology
This service hits the sweet spot between value, quality, price, and convenience. More than likely, you’ll fall into the 88% of people who’ve found this service to change their skin for the better.
Especially with the assurance of their 90-day money-back guarantee, we know what we would choose if we wanted to improve the look, feel, and health of our skin. And their 30-day free trial makes it very easy to get started with their product.
If you are short on time to gaze down the rows of drug store solutions or wait several weeks for a doctor’s appointment, then this solution may be a perfect fit for what you and your skin need